H2H stands for Here 2 Help

​H2H is an initiative to help AL create an unforgettable experience and lasting value for our customers, thus improving our overall business relationship

Alignment with customer expectations/metrics

  • Discuss current issues and address face to face (quality, delivery, forecasts, etc.)

Reduce development time and improve results

  • Discuss new or current design issues

  • Provide DFM and help solve problems real-time

Improve timing and accuracy of quotes on potential new opportunities

  • Discuss best-fit​ manufacturing processes and understand end use

Cost review and continuous improvement

  • Review current manufacturing process/product designs and present cost reduction ideas


  • Help customers better understand machining and fabrication so they can be more efficient and effective, and provide better solutions for their customers

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